Committed to your well-being, we digitise your stay to the maximum so that our #AZstaff can dedicate themselves exclusively to giving you the attention you deserve. 

Discover all the SERVICES available and enjoy the personalisation you require.



- Private parking for €18 per parking space per night (check availability)
- Indoor parking
- Accessible parking space

Check in-out online

- Mobile key or card.
- 24-hour guest service.
- Reception from 10:00 to 22:00 hours.
- Check-in from 15:00 hours and check-out before 12:00 hours (Ask about the possibility of extending your stay.


- Tourist advice for your trip.
- Personalised services for your stay.
- Telephone or whatsapp 24 hours a day.
- Information on activities and tourist packages.
- Everything you need to know about our facilities: from how to access the chromecast to how to program the safe.


- Laundry service for guests.
Washing of towels and sheets at guest's choice, as a measure of environmental protection.

Arena Zone Café

- Cafeteria open from 08:00 to 24:00 h. (Consult lunch and dinner times).
- Personalised breakfast from 8:00 am to 10:00 am.
- International menu with local products.
- Menu for sportsmen and women.
- Menu for children.
- Brewery and wine bar.
- Take away service.


- Personal travel advice at reception and through the customer portal (Check availability).
- Passes for gym, spa and/or swimming pool in the area (Check availability).
- Leisure packs according to season (Check availability).
- Tickets for tourist activities (Check availability).

WIFI and cable

- Personal WIFI 600 MB
- Wired connection possible.
- USB connection on or next to desks.


- Flat screen TVs
- TV-mobile connection via Chromecast, which allows you to send content from your mobile, tablet or PC to the TV in the room and access content from myCANAL, Netflix, YouTube, OCS, Amazon Prime Video, among others.


- Possibility to leave your luggage at the arrival or departure of the hotel.
- Locked luggage room.

Large format beds

- Standard bed 2,10m long.
- Extra-large bed 2,50m long.


- Accessible facilities (lift, access ramps, signage for the visually impaired).
- Accessible room.

Occupancy policy

- Cot for 15€/stay (Check availability at reception).
- Pets are not allowed.
- Cancellation policy informed at the time of booking.
- Cards accepted: Visa, Amex, Mastercard.

COVID Protocol

- Efficient contactless digitisation.
- See our COVID protocol.

Late check-out

- Check-in before 15:00 h. thanks to the early check-in rate (Check price per hour according to availability).
- Leave your room later than 12:00 noon thanks to the late check-out rate (check price per hour depending on availability).

Late check-in

Check-in after 20:00 h thanks to the late check-in rate (Check price per hour according to availability).



©· 2022 Arena Zone Hotel & Café